Every customer question, in one place.
Customers tap “Ask a question” on their order or booking, with nothing to install.
You answer from one list, and the question stays tied to that order.
The try page runs the app with example data. Nothing to install, nothing kept.
How it helps
Questions on every customer page
Shop, Order Form, Bookings, Quotes & Invoices, Group Order and Waitlist all have “Ask a question” under the order or booking. A question never changes the order. The page also has Call and WhatsApp buttons with your business phone.
One list, unread first
Inbox reads each business app after you tap Allow for it, then lists every question: unread first, then the ones waiting for your reply. One tap opens the order or booking in its own app.
Saved replies, and Continue in
Keep the replies you send often and use them in a tap. Or continue in WhatsApp, text, email or a call from your own phone, with your reply filled in.
Told when a question comes in
A new question notifies you like a new order, for example “Shop: New question”. Live in Studio on the web; the Studio apps from the app stores get it in a coming release.
🔒 Private by design
Each question and reply is sealed on the device that writes it, so only you and that customer can read it; our relay passes it on without being able to open it. Another customer with the same link can't read the conversation. Inbox reads your business apps only after you tap Allow for each one, and Continue in uses your own phone, messages and mail apps.
Make it yours
Ask Studio for a change in plain words, for example:
- “Show questions from Bookings first on Saturdays”
- “Add a saved reply with my opening hours”
- “Mark a question as done without replying”
Every version is kept in History, so any change can be undone.
Questions
What does it cost?
Nothing. Inbox and PriorStates Studio are free, with no ads. Changing the app by asking uses the AI in Studio: a free starter, limited per day, or your own AI key.
Do my customers need an account or an app?
No. They ask from the order or booking page in their browser, the same page they ordered on. There is no sign-up.
Does the customer see my reply?
Yes, on their order or booking page, within about a second while the page is open, and the next time they open it. For something urgent, use Continue in to send it by WhatsApp, text, email or a call.
Which devices does it work on?
The Studio app on Android or iPhone, Studio on the web and Studio on your computer. You can try it first in your browser with example questions.
Made with PriorStates Studio
Inbox is one of the free apps in the Studio Gallery. Studio changes it for you when you ask, and makes a new app when you describe what you need: a sign-up sheet, an order form, a tracker.